Responsible Gaming
Gaming Should Be Entertainment
At Rocket Play Online Casino, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand the risks involved and to gamble responsibly.
Please remember: the house always has a mathematical advantage. Set a budget you can afford to lose and stick to it.
Age Verification
Online gambling in Australia is only legal for individuals aged 18 years and over. By accessing Rocket Play, you confirm that you are at least 18 years of age and meet all legal requirements to gamble in your jurisdiction.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from friends or family
- Gambling for longer periods than intended
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money to gamble or to pay gambling debts
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts of money for the same excitement
- Unsuccessful attempts to reduce or stop gambling
- Lying about the extent of your gambling
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Player Protections
Rocket Play Online Casino provides several tools to help you maintain control over your gambling:
Deposit Limits
Set a maximum amount you're willing to deposit over a specific period (daily, weekly, or monthly). Once reached, you won't be able to deposit further until the period resets.
Loss Limits
Set a maximum amount of losses you're willing to accept. When this limit is reached, your account will be temporarily restricted from further play.
Reality Checks
Enable notifications that remind you how long you've been playing and how much you've wagered, helping you stay aware of your activity.
Session Time Limits
Set a maximum duration for your gaming sessions. You'll receive a warning before time expires, and your account will be logged out automatically.
Self-Exclusion
If you need to take a break from gambling, you can self-exclude from your account for a set period (minimum 24 hours to permanent exclusion). During this time, you won't be able to access your account or receive marketing communications.
To access these tools, log into your account and visit the Responsible Gaming section in your settings.
Support Organizations & Help Resources
If you're struggling with gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online - Free counselling and support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7) - Gambler's Help - Counselling and support across Victoria
Phone: 1800 858 858
United Kingdom
- GamCare - Free counselling and information
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free) - GamStop - National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council - Resources and support
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling (NCPG) - Help and resources
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Health information and support
Website: www.bzga.de
Telephone Counselling: 0800 1 37 27 00 (free)
Need Help?
If you believe you have a gambling problem, please reach out for help today. Support is available, and recovery is possible. Speaking to a counsellor is free, confidential, and completely voluntary.
Don't let gambling negatively impact your life. Contact one of the organisations above or speak to someone you trust. There is no shame in seeking help — it's a sign of strength.